As a first step, please verify that the following information is correct:

• Identification number (usually the Type 1-GLN)
• Email address (of the designated contact person)
• Password

If you are the designated contact person and are still unable to log in, simply click “Request Password?” in the login area. You will receive an email with a link, and you can set a new password.

If you log in and do not see a menu immediately afterward, please close the entire browser. Then reopen the browser and log in again. Please check your browser settings:

• Pop-ups
• Cookies
• Clear cache

Since the DiGiDO.Web Solution uses the same database as Altauto.at and Abfallmanagement.at, there may be discrepancies between the company data in DiGiDO.Online and in the DiGiDO.Web Solution. For this reason, please do not change general information such as company names, addresses, or similar details. However, you can add additional information.

If you have registered with an EDM-GLN, please first ensure that all company data in the EDM portal is correct. The DiGiDO.Data Exchange database is synchronized with the EDM portal. An additional synchronization will be triggered at the time of activation to ensure that all company information and locations in the EDM portal are up to date. If any company information changes after activation, you can also correct the following items yourself:

• Contact person
• Company contact information (email address, phone number)
• Commercial Register Number
• Alternative billing address

If you need an additional location, you can add a Type 2 or Type 3 location at any time. You can do this directly in the location overview. NOTE: Before you can use the location, you must have it activated. Please note that each activated location incurs a fee.

The DiGiDO.Data Exchange is not a platform for entering or storing data. To use the DiGiDO.Data Exchange, you must first establish a connection to an ERP system.

To establish a connection to a system, you must first set up what are known as “connection passwords.” You can do this on DiGiDO.Online (DiGiDO’s online portal).

To begin with, please make sure you have a stable internet connection. Check the general settings in your browser (cookies, pop-ups, etc.). We recommend using Google Chrome or Microsoft Edge to access our platforms.

The easiest option is to download it directly using a browser.
After opening the URL: soap.digido.at/v15/ you can download this page's certificate directly using your browser's features.